Privacy Policy

LesyaLove Asians ("LesyaLove," "we," "us," or "our") is committed to protecting the privacy of every user on our platform. This Privacy Policy explains what personal information we collect, how we use it, who we share it with, and how you can exercise your rights. By using lesyalove.com, you agree to the practices described in this policy.

This policy applies to all visitors, registered members, and users of our website and services. We encourage you to read this document carefully. If you have questions, contact our Data Protection Officer at [email protected].

Information We Collect

Information You Provide

When you create an account, update your profile, or contact support, we collect information you voluntarily provide, including:

• Registration data: name, email address, date of birth, gender, and account password
• Profile information: photos, biographical details, relationship preferences, location, and interests
• Communication data: messages sent through our platform, support tickets, and feedback
• Payment information: billing address, payment method details (processed by third-party payment providers - we do not store full credit card numbers)
• Verification data: selfie photos and identity documents submitted during our profile verification process

Information Collected Automatically

When you access our website, we automatically collect certain technical data through log files, cookies, and similar technologies:

• IP address, browser type and version, operating system
• Pages visited, time spent on pages, referral URLs, and click patterns
• Device identifiers, screen resolution, and language preferences
• Session duration and interaction data (scrolls, clicks, form inputs)

Information From Third Parties

We may receive limited information from third-party services you use to connect with LesyaLove, such as social media login providers (e.g., Google or Facebook), analytics partners, and fraud prevention services.

How We Use Your Information

We process your personal data for the following purposes:

1. Providing our services: creating and managing your profile, facilitating matches, enabling messaging and video calls, and responding to support requests
2. Processing transactions: handling subscription purchases, credits, and refund requests through secure payment processors
3. Improving our platform: analyzing usage patterns, developing new features, and optimizing matching algorithms using aggregated, anonymized data
4. Ensuring safety: detecting and preventing fraud, scams, fake profiles, and other harmful activity through automated and manual moderation
5. Communication: sending service updates, security alerts, and (with your consent) promotional messages about features and offers
6. Legal compliance: meeting regulatory obligations, responding to lawful requests from authorities, and protecting our rights in legal proceedings

Our legal bases for processing include: performance of our contract with you (Terms of Service), legitimate business interests, your explicit consent, and compliance with legal obligations.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to personalize your experience, analyze traffic, and serve relevant content. Below is a summary of cookie categories we use:

You can manage your cookie preferences through your browser settings or our cookie consent tool. For complete details, please review our Cookie Policy.

Sharing Your Information With Third Parties

We never sell your personal data. We share information only in the following circumstances:

• Service providers: hosting companies, payment processors, email delivery services, and moderation tools that help operate our platform - bound by strict data processing agreements
• Safety and legal: law enforcement or government agencies when required by law, court order, or to protect the safety of our users
• Analytics partners: aggregated, anonymized data shared with analytics providers to improve our services (no personally identifiable information)
• Business transfers: in connection with a merger, acquisition, or sale of assets, your data may be transferred to the acquiring entity with prior notice

All third-party partners are contractually obligated to protect your data and use it only for the specific purposes we authorize.

Your Privacy Rights

GDPR Rights (EU/EEA Users)

If you are located in the European Union or European Economic Area, you have the following rights under the General Data Protection Regulation:

• Right of access: request a copy of all personal data we hold about you
• Right to rectification: correct inaccurate or incomplete data
• Right to erasure: request deletion of your personal data ("right to be forgotten")
• Right to restrict processing: limit how we use your data in certain circumstances
• Right to data portability: receive your data in a structured, machine-readable format
• Right to object: object to processing based on legitimate interests or direct marketing

We respond to all GDPR requests within 30 days. Submit your request to [email protected].

CCPA Rights (California Residents)

California residents have additional rights under the California Consumer Privacy Act:

• Right to know: what personal information we collect and how we use it
• Right to delete: request deletion of your personal information
• Right to opt-out: opt out of the "sale" of personal information (LesyaLove does not sell personal data)
• Right to non-discrimination: you will not be penalized for exercising your CCPA rights

Children's Privacy

LesyaLove Asians is an adult-only platform. You must be at least 18 years old to create an account. We do not knowingly collect personal data from anyone under 13 years of age, in compliance with the Children's Online Privacy Protection Act (COPPA). If we discover that a child under 13 has provided us with personal information, we will delete it immediately. Parents or guardians who believe their child has submitted data to our platform should contact us at [email protected] for prompt removal.

Data Retention and Security

We retain your personal data only as long as necessary to fulfill the purposes described in this policy:

• Active accounts: data retained for the duration of your membership
• Deleted accounts: profile data is permanently deleted within 90 days of account closure, except where legal retention is required
• Transaction records: retained for up to 7 years for tax and legal compliance
• Log files: automatically purged after 12 months

We implement industry-standard security measures including SSL/TLS encryption, secure data centers, access controls, regular security audits, and encrypted storage of sensitive data. While we take extensive precautions, no method of electronic transmission or storage is 100% secure.

Contact Us About Your Privacy

If you have any questions about this Privacy Policy, wish to exercise your data rights, or need to report a privacy concern, please contact our Data Protection Officer:

We will acknowledge your inquiry within 48 hours and provide a substantive response within 30 days. This Privacy Policy may be updated periodically. When changes are significant, we will notify registered users via email and post a prominent notice on our website. We recommend reviewing this page regularly for the latest information.